Walking Away From a Customer Who Demands a Discount
Over time, our pricing evolved into a tier system: Tier 1 is the higher profit work, Tier 2 is lower profit. Our discount-seeker is Tier 2. The post Walking Away From a Customer Who Demands a Discount...
View ArticleToday in Small Business: Problems With Apple Pay?
A Detroit burger restaurant pays $15 an hour -- and makes money. How businesses can manage holiday parties. And how one business owner responded to an antigay request. The post Today in Small Business:...
View ArticleWhy I Left the Vending Business
We had an offer on the table that I thought was acceptable — in fact, I accepted it. But it turned out I had a lot to learn about how businesses are sold. The post Why I Left the Vending Business...
View ArticleDocumenting the Journey From Public Radio to Start-Up Owner
Alex Blumberg concluded that he had the skills as a producer to start a business and create shows for profit. He is chronicling his progress in podcast called "StartUp." The post Documenting the...
View ArticleToday in Small Business: A Retail Success for Instagram
The spending bill quietly includes legislation affecting thousands of small businesses. Ten questions to ask before allowing employees to telecommute. And why retailers keep sending out catalogs. The...
View ArticleToday in Small Business: The Year’s Best Franchises
Can the S.B.A. stay relevant? Will a subscription model work for the movies? Is it acceptable to read and respond to messages during a meeting? The post Today in Small Business: The Year’s Best...
View ArticleSo Long, From You’re the Boss
After five years, this is the final post on You're the Boss. As a parting gift, we offer some highlights from another year spent in the trenches, where we all continued to make mistakes and learn...
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